respond.io
AI-powered customer conversation management software for capturing, converting, and retaining custom
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Respond.io is an AI-powered customer conversation management software that enables businesses to capture leads, automate chats, and converse to convert across various channels like WhatsApp, email, and social media. It offers tools for capturing leads from ads, websites, and offline interactions, converting leads through qualification and AI automation, and retaining customers with promotions, reminders, and conversational support. The platform centralizes customer touchpoints, integrates with CRMs, and uses AI to handle tasks, backed by 8 years of market experience and trusted by Meta and TikTok.
Features
- AI-powered chat automation
- Multi-channel integration (WhatsApp, email, social media)
- Lead capture and qualification
- Team inbox for sales chat conversions
- Customer retention tools (promotions, reminders, support)
- CRM integration
- WhatsApp tools (link generator, QR generator)
How It’s Used
- Retail businesses boosting sales through chat commerce
- Educational institutions increasing conversions from sales inquiries
- Healthcare providers improving care visit success with automation
- Professional services gaining more qualified leads over WhatsApp
- Automotive companies streamlining communication for multiple branches
- Travel agencies achieving subscriber growth through customer service
